Useful Vocabulary
tailor 专门制作，订做 tailor-made量身定做
exclusive 独有的
reservation 预订，保留
luxurious 奢侈的
rehabilitation 康复
therapies 治疗方法
genuine 真正的
Useful phrase
based in 把总部设在 Our company is based in …
to act on something (to take action)
define brand standards of services 定义服务的品牌标准
service standards 服务标准
adhere to the service standards 遵守服务标准
sets the tone 定下基调
Other Materials
